Friday, February 24, 2017

Always Question

The freedom to question is a foundation of healthy living.

In our nation, we experience this freedom in the form of constitutional rights to express ourselves, and in the form of enjoying a free press.

For many of us, these freedoms may nevertheless seem fairly abstract, and maybe not that pertinent to daily living.  Other issues may seem much more important in daily life.  This is especially true if we are struggling with poverty, illness, or other consuming life stresses.  Sometimes there may not seem to be time to protect our freedoms, when there are other urgent matters to attend to.  Whole nations may feel the same way.

I would like to make a case that this type of freedom must be exercised, on a daily basis, in a wide range of daily activities.  This is not just a matter of protecting fundamental human rights, but it is a matter of thinking clearly and rationally about daily, practical decisions, so that we may make these decisions in a way which guides us towards better health and happiness, and education.

Once again, I would like to refer to the work of the great psychologist and Nobel laureate, Daniel Kahneman:  he showed us how the human mind is deeply prone to cognitive biases, which affect all of our decisions, often outside of our conscious awareness.  His work also suggests ways that we can protect ourselves from being misguided by our biases.

Let's look at an example situation, of a public educational lecture.  How do biases occur in such a setting, and how can we exercise our freedoms in a healthy way as audience members?

Most of us would understand a public scholarly lecture to be an entirely benign educational event, in which we could all expand our minds...this would be especially true if the speaker were articulate, expressive, passionate, and experienced with giving lectures!

But here are a variety of biases that occur in lectures:

The Focusing Illusion

In order for a lecture to be narratively interesting, it should probably have a "thesis."  This is not unlike a well-written essay (actually, this is one of the ethical problems of the conventionally encouraged format of essays that most students are called upon to produce).  If the speaker is vacillating between several positions, the audience may view him or her as weak-minded or lacking confidence.   An essayist who vacillates will probably receive a lower grade.

But in order to propose a single thesis, we already are at risk of a bias called the "focusing illusion."  This is akin to experiencing a salesman trying to sell you a used car, or a vacation package, or a set of encyclopedias, or an opportunity to contribute to a charity:  if we are presented with one single thing, whether it be a consumer item or an idea, we are more likely to accept it, compared to being offered a variety of options, each given equal time and persuasive effort.

A lecture, even if it is being given by a famous, experienced, wise scholar, is quite possibly biased due to the focusing illusion.  The audience is more likely to accept the message of the speaker, beyond the acceptance that would be reasonable based on rational thought alone.

Cialdini's Persuasive Factors

Cialdini described the following elements which magnify persuasive power, beyond the rational content of any message or appeal:
a) liking  b) authority c) social pressure d)consistency e)reciprocity f)scarcity

A public speaker's persuasiveness will be bolstered by a wide variety of elements which have nothing to do with the accuracy or content of the thesis.  An enthusiastic or passionate speaker who is a well-liked and respected authority (or who at least seems to be), will have greater power to persuade an audience, irrespective of the content of the lecture.    If many others in the audience are enchanted with the speaker, and are smiling, nodding, or applauding, then you as an audience member will be more likely to go along with this spirit of approval, through social pressure.

A speaker who is wearing more expensive clothing,  who physically looks more like you, or has some other coincidental common background (such as hometown, ethnic heritage, or cultural interests),  has a more attractive video presentation, with more attractive fonts, elements of humour, and perhaps musical accompaniment, is more likely to be persuasive.

  If you have already agreed, particularly in a public way, or through agreements made in previous meetings, to elements of what you are hearing in a current lecture, you are more likely to go further with what the lecturer is saying, even if you would have otherwise disagreed.  This is due to the factor of consistency.  If you are served snacks and coffee during the lecture, and if the speaker gives you warm compliments, you will be more persuaded by the speaker's message, due to reciprocity.   And if the speaker is heavily booked across North America, and if it was hard to even get a ticket to attend the lecture, then you will be more persuaded, since the lecturer will seem more rare and special (scarcity).

Suppression of Counterargument

Kahneman and others have made the case that the most powerful persuasive bias of all is caused by suppression of counter-argument.

If you are attending a lecture, a presentation, a meeting, or a political rally, in which opposing views are not allowed, then this is a strongly loaded environment for biased persuasion.   We have seen this phenomenon in political rallies across the world in the past year.  When dissent is discouraged, suppressed, or even forbidden, then we as individuals, and we as a society, have lost our authority to make free decisions.  Decision-making under such conditions cannot be rational.  It would be like a court case in which only the prosecutor or defense would be allowed to speak, rather than allowing both sides an equal opportunity.  Or, imagine a NASA team designing a new space station, in which it was not encouraged for engineers or technicians to express concerns about design flaws or safety issues.

Sometimes counter-argument seems to be encouraged, but the actual time and space for this to occur is not actually present.  It is freedom in word only, not in action--which really is not freedom at all.  A lecturer may allow some time for questions or debate, but often only a few minutes near the end.  And the old familiar forces, stated above, may subtly suppress debate.  Most audience members would consider it impolite to express disagreement with the speaker, especially if dissenting comments would receive negative non-verbal feedback from fellow audience members.

Zimbardo's Heroism

Philip Zimbardo, another great psychologist of our generation, has made it part of his life's work to study negative behaviours that occur in groups, in conjunction with the types of social psychological dynamics (such as group persuasion) that we've discussed above.

He calls for us to be "heroic":  what he means is that we should truly exercise our freedom, to always question.   It is easy to question things when we are strongly invited to do so.  It is harder to practice this freedom in an environment where questioning is discouraged.

The Risks of Questioning

If you raise questions, it is possible that you could get criticized by others in the group around you.  You might be labelled as being difficult, oppositional, or disloyal.  Some people may believe that you are being resistant to change, stubborn, or disrespectful.   Some might even think you are being narcissistic, as though you are aggrandizing your own opinions while devaluing the opinions of others.  The fear of such group disapproval, or of receiving such labels, often deters people from speaking out about things that need to be said.  

I think this is a risk worth taking.  You can show in other ways that you are not difficult, oppositional, disloyal, disrespectful, stubborn, or narcissistic.  The process of freely questioning actually prevents such problems...because freedom of speech, particularly when used in the service of ethical principles and practical problem-solving, causes a growth and strengthening of healthy character traits, both in the individual, and in the group.

I have experienced this type of dynamic, to my surprise and dismay, this past year, and I have decided to try to use this blog as a vehicle to practice and encourage free speech in this way.

Relevance to Psychotherapy & Mental Health

All mental health problems could be understood, in part, to reflect a lack of freedom.  Symptoms, such as anxiety or depression or insomnia or fatigue, may limit our freedom to experience life in a meaningful, enjoyable way.

Practicing our freedom of expression is an integral part of cultivating mental health, on a personal level.  This freedom could occur, for example, in the form of being able to initiate a conversation which was previously suppressed due to social anxiety or low self-esteem.

In therapy, the counselor or psychiatrist is an authority figure, but this force of authority should not be something that suppresses free expression.  Rather, the therapy environment should encourage freedom, including the freedom to dissent!   It should feel ok to completely disagree with your therapist, without fear of rejection or argument!   I think it should be accepted that it would also be ok, or necessary,  for your therapist to sometimes continue a gentle debate with you, rather than simply agree with what you are saying all the time.   But this dialog must occur with kindness, compassion, and respect, in a spirit of true openness.

If you are a student, or a member of the audience for meetings, sermons, or lectures, I encourage you always to nurture your freedoms, and to exercise your right to question.  It will not only be of great benefit to you, but it will be of great service to other members of the audience, and to the educational process.

Cognitive Therapy

At its best, cognitive therapy is a formal mechanism to question one's own thoughts!  Anxiety, depression, trauma, and other adversity give rise to changes in thought, which can often end up causing suffering or oppression.  If your own thoughts are frequently bullying you, putting you down, or telling you that you can't do certain things, then this is akin to attending a biased presentation at a lecture, political rally, sermon, or policy planning meeting.

Negative thoughts often could be understood to have some positive motivations--with many anxious thoughts, there may be a sincere motive to be protective.  Your thoughts may be trying to warn you about potential dangers, based on learning from the past.  It is just that the voice of these thoughts can become too powerful and persuasive, like a demagogue at a political rally.

These negative thoughts are bolstered by the same familiar factors described above:
1) negative self-talk is often presented without comparisons -- leading to the focusing illusion
2) negative self-talk can seem authoritative, which makes it more believable
3) negative self-talk may have been around for a very long time, which bolsters the persuasive factor of "consistency."  You may have even made certain "commitments" to the negative thought, or perhaps have been using them as motivational tools (e.g. studying to avoid guilt, rather than to pursue joy).
4) negative self-talk often does not invite questioning or dialog in your likes to have the final word...attempts to question it can seem futile

So, cognitive therapy can be framed as a type of personal liberation movement, which requires a practice of active questioning.  You can become a civil rights leader in your own mind!   I think it is important to view cognitive therapy exercises in this way, as the techniques can otherwise seem somewhat oppressive in themselves...the point in cognitive therapy should not be simply to do the exercises your therapist or self-help book is prescribing for you, or to criticize your "cognitive distortions"--this sounds disturbingly like the type of talk yet another oppressor might use.  Analogously, in many oppressive political systems, we see one tyrant simply being replaced by is necessary instead to strive for freedom.   So I encourage your work in cognitive therapy to be an exercise in compassionately  developing and asserting your freedom, through courageous questioning of your self-talk.  

I am not meaning to encourage reflexive defiance, however.  Sometimes, after a period of debate, it is time to make a decision, and to move forward with that.  It can be unhelpful to debate every step of the way in every change process or learning event.  But it is very important to make sure that there is space and time given, in all situations, for freedom of speech, free opportunity for dissent, and for balanced, unbiased decision making.  I encourage you to protect your own freedoms this way, and also to protect the freedoms of others, by practicing a lifestyle of intellectual openness, curiosity, and free questioning.

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